Frequently asked questions

Where do I get a parking permit for guest parking?

You can get a free 3-day parking pass from our property manager. Make sure it is filled out properly and dated when placed in the vehicle to avoid towing. Note that parking permits are intended for guests and not for residents to store extra vehicles.

What do I do if I lose my pool key card?

Please report a lost card immediately to the HOA manager. The cards are serialized and we will be able to identify the owner if the card is turned in. If it is not found, a new card can be purchased for $50. The old card will be disabled when a new one is activated.

Where do I get a key for the gate to Higuera street?

If you don't have one it can be purchased from our HOA manager for $25

Who do I contact for complaints?

Please contact the property manager instead of the board or committee members. The property manager will deal with the issue and forward your message to the appropriate teams.

What is required before making improvements to the exterior of my house or yard?

You need to fill out the appropriate form on the HOAMCO portal and send it to our HOA manager. She will send the application to the appropriate committee for review. If it's something simple like painting the house, there is an Expedited Application form that can be approved without board approval.

What color can I paint my house?

There are 10 colors to choose from. They are outlined in the document called Los Verdes Park 1 Design guidelines. This document can be downloaded from the HOAMCO portal. HERE